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I can't sign in or request a ride
I can't request a ride
I forgot my password
My password reset link isn't working
I can't sign in to my account
I have an outstanding payment
Why was my payment declined?
Payment method declined
Payment options
Updating a payment method on your account
Paying with cash
I have another payment question
Paying with Google Pay
Using promos and credits
Using RSL promotions and credits
Where can I view my credits?
Earning free rides
Extending expired promotions
Requesting a ride with Google Maps & new rider promotion
Changing my account settings
Updating account settings
I can't update my mobile or email
How is my rating determined?
I would like to know my rating
My personal invite code
I'm not receiving receipts or emails
Adding Saved Places on iOS
Adding Saved Places on Android
Email, SMS, and push notification management
Manage notifications
How do I set up an RSL business profile?
Delete my business profile
Using Family Profiles
Delete my RSL account
Remove me from my company's business account
Deactivate my company's business account (I am the administrator)
How do I edit my RSL business profile?
I have an unknown charge
Why is there a pending charge on my payment account?
Why was my receipt updated?
I have a duplicate charge
I think my account has been hacked
My account has an unrecognized charge
